Privacy Policy

1. Introduction

Rotor Solution respects your privacy. This policy explains how we collect, use, and handle personal information when you visit our website or place an order.

2. Information We Collect

When you place an order or contact us, we may collect information such as your name, phone number, delivery address, email address, order details, and any information you voluntarily provide.

Basic technical information may also be processed to operate and maintain the website.

3. How We Use Your Information

We use your information to:

Process and confirm orders.
Arrange delivery and communicate with you about your purchase.
Respond to questions and provide customer support.
Maintain order records and improve our services.
Address fraud, misuse, or operational issues where necessary.

4. Sharing of Information

We do not sell your personal information. We may share the information necessary to fulfil an order with delivery providers and other service providers involved in the transaction, or where disclosure is required by applicable law.

5. Data Protection

We take reasonable steps to protect personal information against unauthorized access, misuse, or disclosure. However, no website or electronic transmission can be guaranteed to be completely secure.

6. Cookies and Website Functionality

Our website may use cookies or similar technologies to maintain shopping-cart sessions, remember relevant preferences, and support essential website functionality.

7. Data Retention

We retain order and customer information for as long as reasonably necessary for order fulfilment, customer service, recordkeeping, and applicable legal obligations.

8. Your Choices

You may contact us to request access to, correction of, or clarification about your personal information, subject to applicable legal requirements and legitimate recordkeeping needs.

9. Changes to This Policy

We may update this Privacy Policy when our practices or operational requirements change. The latest version will be published on this page.

10. Contact Us

For privacy-related questions, please contact Rotor Solution Bangladesh through the contact details published on our website.

Website: rotorsolutionbd.com